Digital Specialist / Interpreter
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Mon Histoire
An enthusiastic business finalist self-starter with years of extensive customer service experience and advising including training, end-user organization and information on OS, hardware & software and effective team player with exceptional interpersonal skills. Lately, I specialized in Interpretation & translation in Legal field. I'm looking forward to receive your projects and discuss them with you. • Content Creation for Online Publication • Creation for an adapted SEO Strategy • Editorial planning, how to identify the best topics, prioritize them, long-term strategy • Content Promotion • Process construction planning, writing & promotion • Social networks animation (Facebook, LinkedIn) Sincerely Yours Miguil Ali
Expériences
Cultural Mediator En/So/Fr-EASO
2020
Interpreting in asylum interviews, immigration interviews, asylum applicants registration and
notification procedures, asylum information provision, admissibility, eligibility, vulnerability
interviews and any other operational activities required in Vial Refugee Camp, Chios & Kara
Tepe Camp, Mytilini, Greece
Content Manager, SEO Strategist-Destinationclients.fr
2019 - 2021
Content Manager & SEO strategist internship at Destinationclients.fr concluding my Digital
Specialist Training (Digital Project Management Specialisation) at WebForce 3.
• Content Creation for Online Publication
• Creation of an adapted SEO Strategy
• Editorial planning, how to identify the best topics, prioritize them, long-term strategy
• Content Promotion
• Process construction planning, writing & promotion
• Social networks animation (Facebook, LinkedIn)
using the following tools & Methods:
Bootstrap, Wordpress, UX/UI, PHP, Database: SQL, PHP, Sales & Social Networking,
Agile & Scrum, Trello, Monday, Mailchimp, Slack, Calendly Trello, Slack, Answer the public,
SEMrush, WordPress, Zoom, Google Analytics, Active Campaign, Google Search Console,
Google Drive, le Pack Office, Canva...
KYC Fraud Investigator Specialist-Amazon TRMS
2016 - 2018
Investigates to evaluate seller profile and all documents they provided in deep screening
before allowing/denying account creation
Take appropriate action to identify and help minimise the risk posed by fraud patterns and
trends, participate in projects/assignments
Google Digital marketing Consultant-Zevas
2018 - 2018
Presentation of Google Digital Marketing Solutions to high potiental Companies in view to
join the Google Digital Development Partnership Program.
Analyse and rate websites to determine their compatibility with Google Advertising platforms
in order to boost their visibilty.
Dealing with diverse stakeholders such as Marketing, Sales, Pre-Sales, Engineers in order to
keep updated informations at Zevas
AirBnB Customer Experience Specialist-Acticall / Sitel
2018 - 2019
Answer phone calls, emails, and case work from customers on Zendesk & through Genesys,
work to resolve queries proactively inform customer on product features & benefits, updates,
support account setups,troubleshoot products & payments issues, provide information on
AirBnB website & policies.
Formations
Chef de Projet Digital-26 Academy
2021
acquisition des compétences en gestion de projet et management avec des connaissances techniques dans le domaine de l'informatique et du web